Privacy Policy
At Zilverah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and customer support
- Improve our website and user experience
- Send promotional emails or offers (only if you opt-in)
- Prevent fraud and ensure security
Payment Security
We do not store your payment information. All transactions are processed securely through trusted third-party payment gateways, ensuring your financial data remains protected.
Cookies & Tracking Technologies
Zilverah uses cookies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic
You can disable cookies in your browser settings, but this may affect website functionality.
Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Delivery partners (for order fulfillment)
- Payment processors (for secure transactions)
- Legal authorities if required by law
Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us at the email below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Changes to This Policy
Zilverah reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
- Email: support@zilverah.com
- Phone: +92 300 6551014